Shipping Policy

Last Updated: 06/13/26

At Rune & Roast Syndicate, we are committed to roasting and shipping quality coffee as quickly as possible. Please review our Shipping Policy for information regarding order processing, delivery times, and shipping procedures.

Shipping Locations

Rune & Roast Syndicate currently ships within the United States only.

At this time, we do not offer international shipping.

Order Processing

Most orders are processed within 1–3 business days after payment has been received.

Orders placed on weekends or holidays will be processed on the next business day.

During periods of high demand, promotions, holidays, or unforeseen circumstances, processing times may be extended.

Shipping Methods

Shipping options and rates are displayed during checkout.

Available carriers may include:

• USPS

• UPS

• FedEx

• Other approved shipping providers

Shipping rates are calculated based on package weight, destination, and selected shipping method.

Delivery Estimates

Estimated delivery times vary depending on your location and selected shipping method.

Typical delivery times are:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days (where available)

Delivery estimates are not guaranteed and may be affected by factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow up to 24 hours for tracking updates to appear in the carrier's system.

Shipping Delays

While we strive to meet estimated delivery times, Rune & Roast Syndicate is not responsible for delays caused by:

• Weather conditions

• Natural disasters

• Carrier service interruptions

• Customs or government actions

• Incorrect shipping information provided by the customer

• Other circumstances beyond our reasonable control

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

• Contact us immediately if the order has not yet shipped.

• Once an order has shipped, we cannot guarantee changes can be made.

Additional shipping fees may apply if a package must be reshipped due to an incorrect address.

Lost or Stolen Packages

Once a package has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

If your package appears lost:

1. Check your tracking information.

2. Contact the shipping carrier directly.

3. Reach out to us for assistance if needed.

Rune & Roast Syndicate is not responsible for packages marked as delivered but subsequently lost or stolen.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

To help us investigate the issue, please provide:

• Your order number

• Photos of the damaged packaging

• Photos of the damaged product

We will review the claim and determine an appropriate resolution.

Shipping Charges

Shipping charges are calculated at checkout and are based on the selected shipping method and destination.

Shipping fees are non-refundable except in cases where an error was made by Rune & Roast Syndicate.

Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

Once an order has been roasted, packed, or shipped, changes or cancellations may not be possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Rune & Roast Syndicate
Email: runeroast1@gmail.com
Website: runeroastcoffee.com

 

Freshly Roasted, Carefully Delivered

Every order is prepared with care to ensure your coffee arrives fresh and ready to brew.

Rune & Roast Syndicate
Premium Coffee. Bold Purpose.
Roasted at 7,844 ft in the Colorado Rockies. ☕⚔️